Quick help - our service numbers
Please ensure that you always run your controller with the latest firmware version to ensure a smooth interaction with the GFA5 app. Please follow the update instructions below:
In the GFA5 app, you can trigger the firmware update for the controller directly in the app. If a new firmware is available, a notification pop-up will appear in the app. Alternatively, you can check under: Settings → Controller to see if a firmware update is available and also trigger the update directly at this point.
Note: Internet connection is required for the update.
In rare cases where a firmware update cannot be initiated via the GFA5 app, it is possible to upload the firmware using ConfigTool NEO.
Download controller firmware
Download version 1.26.5 (external link)
Prerequisite:
After starting ConfigTool NEO, the controller is displayed directly on the start page.
Download ConfigTool NEO
Download Windows-Version (Externer Link)
Download macOS 12+-Version (Externer Link)
Download macOS 10/11-Version (Externer Link)
Download Linux-Version (Externer Link)